At Smartfaresdeal, we ensure that travelers have a memorable trip when they choose us as their travel partner. And, of course, plans can change at any moment; knowing about the refund and cancellation policies can save you a significant amount of time and give you no stress when you want to cancel the trip.

Below are the detailed guidelines on how refunds are processed, the eligibility criteria, and the time frame for receiving refunds.

Get Familiar With Refund Basics

The refund will be returned to the original payment method exclusively. In addition, you are eligible for coupons, discounts, credits, or online rewards. And from time to time, you get a complete set of all these items.

Nonetheless, if you were charged a deposit or a partial payment, you will still receive a refund for the full amount, excluding any non-refundable costs. When you cancel your flight bookings, you must also provide a summary and further information about your timetable.

Flight Refunds

Go through the airline's refund policy in your booking confirmation. Review some general policies that airlines follow

Fully Refundable Tickets : If you purchased a fully refundable ticket, the passenger is eligible to receive a full refund if you cancel your booking within the allowed period specified by the airline.

Non-Refundable Tickets : Most discounted or promotional fares are non-refundable. However, you may be eligible for a refund of certain taxes and fees. In some cases, airlines may allow you to use the value of the ticket toward future travel, subject to rebooking fees.

24-hour cancellation Rule : If you cancel your flight within 24 hours of booking, then you are eligible for a full refund on your booked airline ticket.

Separate Tickets : For separate tickets, you must cancel each flight individually. You may need to contact each airline directly.

Note Down - When your flight gets cancelled or delayed, the passenger gets an option to choose a new flight or cancel and receive a refund for the same. So, if you are flying to, from, or within the many destinations, then know that you are eligible for an extra refund from your airlines.

About the Travel Disruptions

For any type of travel disruptions, you have to check the official site of the airlines. Also, make sure that you are following the instructions to either modify or cancel your trip.

  • You can check the flight status on the airline's website to see if your flight has been delayed or canceled.
  • If the airline cancels or delays your flight, they will offer a new booking or a refund, depending on your preference.
  • If you have travel insurance, check if it covers cancellations due to unforeseen events.

To Change Or Cancel Your Flight

Contact Customer Support - If you encounter any issues or need further assistance, our customer support team is available 24/7 to guide you through the process.

Your Rights As A Traveler

Know that as a traveler, you are entitled to some rights during your travel experience. Let's learn in detail.

It depends on the circumstances, like where and when you are flying to or from. What you are entitled to and what to do next.

In these types of situations, you are subject to multiple rights if:

  • Your itinerary spans more than one country or area.
  • You purchased multiple tickets, such as a return with two one-way fares, since different rights may apply to each.

They apply when the flight is delayed or canceled.

Changes Are Done By Your Airlines

We will send you an email, an app notification, or an SMS/text message if the airline changes or cancels your flight. We will then take you through the airline's alternatives. Choose the option that best suits your needs after weighing all of your options, including any return policies. We will send you a fresh confirmation email with your revised itinerary regardless of your decision. Your airline may be able to provide you with an extra reimbursement

Important To Know

  • Check the flights if you are changing your travel plans
  • In rare circumstances, you may have a flight with two one-way tickets, but only one of them has changed
  • Seats and luggage booked on the first flight may not be refundable. Contact the airline later to confirm. If your impacted flight is on a route to, from, or via Europe, you may receive an email from AirHelp. They can argue on your behalf to receive recompense.

Note: If you are sick and your illness can be transmitted to others, you cannot travel due to medical conditions or serious illness.

The Medical Reasons

  • Critical Illness
  • Medical Conditions
  • Any Communicable Diseases
  • Public Health Emergency

During any communicable disease that has some serious health consequences, it can be easily transmitted by casual contact in an aircraft cabin.

What Should I Do When There Is A Medical Emergency?

To request a refund, one must contact the airlines directly. Any pertinent documentation, such as a medical certificate or other document substantiating your claim for a refund on medical grounds, must be provided by the passenger throughout the procedure.

Contact information for the customer service department can be found in the itinerary or in the shared confirmation email. Furthermore, please get in touch if you have a trip planned within the next 72 hours. However, get in touch with us at the earliest.

Booking An Airline Credit For Flight Booking

Know that when you cancel your reserved flight, the airline provides an airline future credit, which you can use for your future travel. For additional details, check out the airline credit section. Please be aware that we comply strictly with the policies and regulations set forth by the airlines. Every airline has its own distinct set of rules and regulations.

Read the following general rules, which are as follows:

  • The airline credit comes with an expiry date. We suggest you book and complete your travel by the expiry date.
  • Know that the credits can be used by the original ticket holder only.
  • Passenger can use their credit to book flights from the same airline that issued their credit.
  • Airlines provide individual credits to each and every traveler. One will not be able to combine or transfer them.
  • However, there may be fare classes and cabin restrictions.
  • Please note that the credits can be applied to the cost of your flight, excluding add-ons such as checked baggage, meals, and seats.
  • Your new flight must depart from the same country as indicated on your original ticket.
  • Some airlines only allow you to redeem your credit once per trip. This means that you could lose any utilized or remaining credit.
  • If your new flight costs more than your airline credit, you must pay the remaining balance.
  • If you redeem credit for a flight to a different destination than the one you originally booked, you may be required to pay additional taxes.
  • The airline may deduct a fee from your credit when you redeem
  • If an airline offered you a credit or voucher because of unforeseen circumstances or a dangerous infectious disease, you must redeem it directly with them.

Contact Us For Assistance

If you require help with a refund request or have inquiries about Smartfaresdeal's refund policy, please reach out to our customer service department. Our agents are at your service 24/7 to offer you the necessary guidance and guarantee a seamless refund process.

We at Smartfaresdeal appreciate your trust and work diligently to ensure that planning your travel is as flexible and stress-free as it can be.

Email : info@smartfaresdeal.com

Website : https://www.smartfaresdeal.com